Terms & Conditions
Last Updated: September, 2026
Welcome to Minerva Perfumes. These Terms & Conditions govern your use of our website and your purchase of products and participation in our Agency Program.
By accessing our website, creating an account, placing an order, or participating in our Agency Program, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About Minerva Perfumes
Minerva Perfumes is a fragrance and scent brand based in Ghana. We offer perfumes and related fragrance products through our online store and other authorised sales channels.
We reserve the right to update our products, prices, services, and these Terms & Conditions when necessary.
2. Products and Product Information
We make every effort to ensure that product descriptions, images, prices, sizes, and other information displayed on our website are accurate.
However, colours and appearance may vary slightly depending on your device or screen.
Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.
3. Prices and Payments
All prices displayed on the website are stated in Ghana Cedis (GHS) unless otherwise indicated.
Prices may change without prior notice. The price applicable to your order is the price displayed at the time the order is placed.
Orders must be paid using the payment methods made available on our website or as otherwise agreed with Minerva Perfumes.
An order is considered confirmed only after payment has been successfully received and/or the order has been confirmed by Minerva Perfumes.
4. Orders
After placing an order, you may receive an order confirmation. This does not necessarily mean that the order has been accepted if we subsequently identify an issue with product availability, payment, pricing, or other circumstances.
We reserve the right to cancel or refuse an order where necessary. If payment has already been made for a cancelled order, we will communicate the applicable refund arrangements.
Please ensure that the information provided when placing an order, including your name, telephone number, delivery address, and email address, is accurate.
5. Delivery
We deliver orders within Ghana and to other locations where delivery is available.
Delivery times may vary depending on your location, order volume, courier availability, weather, public holidays, and other circumstances beyond our control.
Customers are responsible for providing accurate delivery information and being available to receive their orders.
Any applicable delivery charges will be communicated during the ordering process.
6. Returns and Exchanges
Because perfumes and fragrance products are personal-use products, returns and exchanges may be subject to specific conditions.
Customers should contact Minerva Perfumes as soon as possible if they receive an incorrect, damaged, or defective product.
Products may only be eligible for return or exchange if they meet the conditions stated in our Refund & Returns Policy.
We reserve the right to refuse returns that do not meet our stated requirements.
7. Agency / Referral Program
Minerva Perfumes operates an Agency Program that allows registered participants to refer customers and earn applicable bonuses, rewards, or discounts.
Agency participation
Participants must provide accurate information when registering for the program.
Each agent may be assigned a unique referral code, link, or other method of identifying their referrals.
Referral rewards
Rewards are earned only on eligible purchases that are successfully attributed to the agent according to the rules of the Agency Program.
Minerva Perfumes reserves the right to determine whether a referral qualifies for a bonus, reward, or discount.
Prohibited activities
Agents must not:
- Make false or misleading claims about Minerva Perfumes or its products.
- Use spam or deceptive marketing practices.
- Misrepresent themselves as employees or official representatives of Minerva Perfumes unless authorised.
- Manipulate referrals or create fraudulent transactions.
- Use the Agency Program for unlawful activities.
Minerva Perfumes reserves the right to suspend or terminate an agent’s participation where we reasonably believe the program has been abused or these Terms have been violated.
Agency bonuses, discounts, and program conditions may be changed from time to time. Any applicable changes will be communicated through the appropriate channels.
8. Website Use
You agree to use this website only for lawful purposes.
You must not attempt to:
- Gain unauthorised access to the website or its systems.
- Introduce malicious software or harmful code.
- Interfere with the operation or security of the website.
- Copy, reproduce, or misuse website content without permission.
- Use the website for fraudulent or unlawful purposes.
We reserve the right to restrict or terminate access to the website where necessary.
9. Intellectual Property
All content on this website, including the Minerva Perfumes name, logo, photographs, graphics, text, product descriptions, videos, designs, and other materials, is owned by or licensed to Minerva Perfumes unless otherwise stated.
You may not reproduce, modify, distribute, sell, or commercially exploit our content without prior written permission.
10. Promotions and Discounts
From time to time, Minerva Perfumes may offer promotions, discounts, special offers, or promotional codes.
Unless otherwise stated:
- Promotions are subject to availability.
- Promotions may have specific terms and expiry dates.
- Promotional offers cannot be exchanged for cash.
- Multiple discounts may not always be combined.
Minerva Perfumes reserves the right to modify or withdraw promotions at any time.
11. Privacy
We respect your privacy and handle personal information in accordance with our Privacy Policy.
By using our website and placing orders, you consent to the collection and use of your information as necessary to process orders, provide services, communicate with you, and improve our business.
12. Third-Party Services
Our website may use third-party services such as payment providers, delivery companies, analytics services, social media platforms, and other service providers.
Your use of third-party services may be subject to their own terms and privacy policies.
13. Limitation of Liability
Minerva Perfumes will make reasonable efforts to ensure that our website and services operate properly.
However, we are not responsible for delays, interruptions, technical problems, or circumstances beyond our reasonable control.
To the extent permitted by applicable law, Minerva Perfumes will not be liable for indirect or consequential losses arising from your use of the website or products.
Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.
14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, products, services, or legal requirements.
The updated version will be posted on this page with the revised date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Ghana.
Any disputes arising from the use of this website or our services shall be handled in accordance with the applicable laws and procedures of Ghana.
16. Contact Us
If you have questions about these Terms & Conditions, your order, or our services, please contact us:
Minerva Perfumes
📍 Location: Kasoa New Market
📞 Phone/WhatsApp: +233 554779163
📧 Email: info@minervaperfumes.com
🌐 Website: minervaperfumes.com